FAQs

FAQs

Shopping

What payment methods do you accept?

We accept a variety of payment methods including credit/debit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and more.

Is it safe to enter my credit card information on your website?

Absolutely! We take the security of your payment information very seriously. Our website uses encryption technology to ensure that your data is protected and your transactions are secure.

When will my credit card be charged for my order?

Your credit card will be charged at the time your order is placed. This includes both the cost of the items you're purchasing as well as any applicable taxes and shipping fees. Orders are typically shipped within 24-48 hours of placement.

Can I use multiple payment methods for a single order?

At this time, we only accept one payment method per order. If you wish to use multiple payment methods, we recommend splitting your order into separate transactions.

Do you offer installment payment options or layaway plans?

Currently, we do not offer installment payment options or layaway plans. However, we do occasionally run promotions or partnerships with third-party financing companies that may offer such options. Be sure to check our website or subscribe to our newsletter for updates on available payment methods and promotions.

Returns

What is your return policy?

Our return policy allows you to return most items within 30 days of delivery for a full refund or exchange, with proof of purchase. The item should be in perfect condition and we may request pictures for proof. Please refer to our Returns Policy page for detailed information.

How do I initiate a return?

To initiate a return, simply log in to your account, navigate to your order history, and select the item(s) you wish to return. Follow the prompts to generate a return label and instructions for shipping the item(s) back to us.

Are there any items that cannot be returned?

While most items are eligible for return, there are some exceptions such as personalized or custom-made items, perishable goods, and items marked as final sale. Please review our Returns Policy for a comprehensive list of non-returnable items.

Further Questions?

Take a look through our FAQs, and if you don't find what you're looking for, feel free to reach out to our support team for further assistance. Happy browsing!

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